2019年最新国家开 放大学电大《管理英语4》和《成本管理》汇编网络核心课形考网考作业及答案

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to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.

Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.

Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.

操作提示:正确选T,错误选F。

1. Jack Welch retired at the age of 65. T

2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. F

3. If the business could not meet Welch's change requirements, its manager had 3choices. T 4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers. T

5. The Work Out lasted a week. F 单元自测 7 第一套

一、选择填空题(每题10分,共5题) 题目1

— Terribly sorry to interrupt, but may I use your dictionary? — Yes,______________. 选择一项: A. of course 题目2

— Have you already paid? What's my share of the bill? — _________. It wasn't very much. 选择一项:

C. Don't worry about it 题目3

All the _____ guests are seated in the front row. 选择一项: C. distinguished 题目4

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