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CAPSA Telematics System RFQ

Changan PSA Automobile Co., Ltd

长安标致雪铁龙汽车有限公司

REQUEST FOR QUOTATION 询价书 Quality Assurance Plan & Service Level Agreement

Program 项目: Supplier Name 供应商名称: Release date发出日期:

CAPSA Telematics 年/Year 月/Month 日/Date 1

CAPSA Telematics System RFQ

Content

Chapter 1 Introduction ................................................................................................................................. 3 Chapter 2 Quality Assurance Plan ................................................................................................................. 4

1. Structure ........................................................................................................................................ 4 2. Further description ........................................................................................................................ 5 Chapter 3 Service Level Agreement ............................................................................................................ 13

1. List of expected Service Level Agreements ................................................................................. 13 2. Structure of Service Level Agreement ......................................................................................... 19

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CAPSA Telematics System RFQ

Chapter 1 Introduction

The following document will cover the following topics:

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Quality Assurance Plan:

Project management, Operation services management, Transition management and Reversibility description; ?

Key Performance Indicators and associated Service Level Agreements.

This document also describes the instructions supplier have to follow for the next quotation. All fields should be cover in the given order. Provided structure and template should be used.

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