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1. Globalization is considered as a process of increasing involvment in international business

operations.

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2. Macroculture :The term macroculture implies losing ethnic differences and forming one

large society.

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3. Melting pot means a sociocultural assimilation of people of different backgrounds and

nationlities.

ÈÛ¯:²»Í¬±³¾°ºÍ¹ú¼®µÄÈËÃÇÖ®¼äµÄÉç»áÎÄ»¯µÄͬ»¯¡£ 4. Microcultures:cultures within cultures

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5. Intercultural communication refers to communication between people whose culture

perceptions and symbol systems are distinct enough to alter the communication event. ¿çÎÄ»¯½»¼Ê:Ö¸ÓµÓв»Í¬ÎÄ»¯ÈÏÖªºÍ·ûºÅÌåϵµÄÈËÎÄÖ®¼ä½øÐеĽ»¼Ê¡£ Chapter 1

6. Culture is a learned set of shared interpretations about beliefs,values,and norms,which affect

the behavior of a relatively large group of people.

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7. Culture identity refers to one¡¯s sense of belonging to a particular culture or ethnic group.

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8. Subculture are formed by groups of people possessing characteristic traits that set apart and

distinguish them from others within a larger society or dominant culture.

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9. Subgroup are groups with the dominant culture does not agree and with which it has

communication problems.

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10. Rules may refers to socially agreed-on behavior or to individual guidelines for behavior.

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11. Norms are culturally ingrained principles of correct and incorrect behaviors which, if

broken carry a form of overt or covert penalty.

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12. Enculturation is the socialization process you go through to adapt to your society.

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13. Acculturation refers to an individual¡¯s learning and adopting the norms and values of the

new host culture.

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14. ·Ö¸ôºÍ¸ôÀëseparation and segregation refer to maintaining one¡¯s original culture and not

participating in the new culture.

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15. ÈÚºÏIntegration takes place when individuals become an integral part of the new culture

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while maintaining their cultural integrity integration ensures a continuity of culture. ÔÚÎÄ»¯ÊÊÓ¦ÖÐÈËÃdzÉΪÐÂÎÄ»¯µÄÒ»²¿·Ö£¬Í¬Ê±ÓÖ±£ÁôÁË×Ô¼ºÎÄ»¯µÄÍêÕûÐÔ¡£

ͬ»¯Assimilation is the degree to which an individual relinquishes an original culture for another .when individuals are assimilated into a mainstream culture,they lose their previous culture.

ÈËÃÇ·ÅÆúÔ­ÓÐÎÄ»¯£¬½ÓÊÜÐÂÎÄ»¯µÄ³Ì¶ÈÒ»µ©±»Ö÷Á÷ÎÄ»¯Í¬»¯£¬ÈËÃǾÍʧȥÁËÔ­ÓеÄÎÄ»¯¡£ ±ßÔµ»¯Marginalization or deculturation, refers to losing one¡¯s cultural identity and not having any psychological contact with the larger society.ÈËÃDz»½öʧȥ×Ô¼ºÔ­ÓеÄÎÄ»¯Éí·Ý£¬¶øÇÒÓë¹ã´óÉç»áʧȥÁËÐÄÀíÁªÏµ¡£

ÎÄ»¯Õðµ´Culture shock refers to the traumatic experience that an individual may encounter when entering a different culture.ÈËÃÇÔÚ½øÈëÒ»ÖÖÐÂÎÄ»¯»·¾³Ê±£¬ÔâÓöµÄÍ´¿àºÍÄÑÍüµÄ¾­Àú¡£

Chapter 3

ÐÅÏ¢Ô´source is the person with an idea he orshe desires to communicate. ÊǾßÓн»¼ÊÐèÒªºÍÔ¸ÍûµÄ¾ßÌåµÄÈË¡£

±àÂëencoding is the process of putting an idea into a symbol. ÊÇÖ¸½«Ë¼Ïëת»»³É´úÂëµÄÐÐΪ¹ý³Ì¡£ ÐÅÏ¢message is the resulting object.

Êǽ»Á÷µÄÄÚÈÝ£¬±àÂëµÄ½á¹û¡£ ÇþµÀchannel ÊÇÐÅÏ¢´«µÝµÄÊֶΡ£

¸ÉÈÅnoiseÖ¸ÈκλáÇú½âÐÅÏ¢Ô´ËùÒª±í´ïµÄÐÅÏ¢µÄÊÂÇé¡£

½âÂëdecoingÐÅÏ¢½ÓÊÕÕßÔÚ»ý¼«²ÎÓë½»Á÷µÄ¹ý³ÌÖжÔËù½ÓÊÕµ½µÄ·ûºÅÐÅÏ¢¸³ÓèÒâÒåµÄ¹ý³Ì¡£

·´À¡feedback Ö¸ÐÅÏ¢½ÓÊÕÕߵķ´Ó¦±»ÐÅÏ¢Ô´ËùÁ˽âµÄÄÇÒ»²¿·Ö·´Ó¦¡£ Çé¾³context½»¼Ê·¢ÉúµÄ»·¾³²¢ÇÒÓÐÖúÓÚ½âÊͽ»¼ÊÄÚÈݵĺ¬Òå¡£ Chapter 4

È˼ʽ»¼Êinterpersonal communication: a small number of individuals who are interacting exclusively with one another and who therefore have the ability to adapt their messages specifically for those others and to obtain immediate interpretaions from them.Ö¸ÉÙÊýÈËÖ®¼äµÄ½»ÍùËûÃǼÈÄܸù¾Ý¶Ô·½µ÷Õû×Ô¼ºµÄÐÅÏ¢£¬ÓÖÄÜÁ¢¼´´Ó¶Ô·½ÄÇÀï»ñµÃ½âÊÍ¡£

ÄÚÎÄ»¯½»¼Êintracultural communication is defined as communication between and among members of the same culture .ָͬһÎÄ»¯ÄÚij³ÉÔ±Ö®¼äµÄ½»¼Ê£¬×ܵÄÀ´Ëµ£¬Í¬Ò»ÖÖ×壬ÕþÖÎÇãÏò×ڽ̣¬»òÕß¾ßÓÐͬÑùÐËȤµÄÈËÃÇÖ®¼äµÄ½»¼Ê¡£

¹ú¼Ò¼ä½»¼Êinternation communicationÖ¸¹ú¼ÒºÍÕþ¸®¶ø·Ç¸öÈËÖ®¼äµÄ½»¼Ê£¬´ËÖÖ½»¼Ê·Ç³£ÕýʽºÍÒÇʽ»¯¡£

¿çÃñ×å½»¼Êinterthnic communication £ºrefers to communication between people of the same race ,but different ethnic backgrounds . ָͬһÖÖ×壬²»Í¬Ãñ×å±³¾°µÄÈËÃÇÖ®¼äµÄ½»¼Ê¡£

¿çÖÖ×å½»¼Êinterracial communication:occurs when the sender and the receiver exchanging messages are from different races that pertain to different physical characteristics.Ö¸ÐÅÏ¢Ô´ºÍÐÅÏ¢À´×Ô²»Í¬µÄÖÖ×壬ÖÖ×å¾ßÓв»Í¬µÄÉíÌåÌØÕ÷¡£

¿çµØÇø½»¼Êinterregional communication:refers to the exchange of messages between members of the dominant culture within a country.Ö¸Ò»¸ö¹ú¼ÒÄÚÖ÷Á÷ÎÄ»¯³ÉÔ±Ö®¼äµÄÐÅÏ¢½»»»¹ý³Ì¡£

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Chapter 5

ÊÀ½ç¹Ûworldview :is the belief that we hold explaining the cosmos God,the nature of humanityand nature.Ö¸ÎÒÃdzÖÓеĶÔÓîÖæ£¬Éñ£¬È˱¾Öʼ°×ÔÈ»µÄ×î¸ù±¾µÄ¿´·¨¡£

×Ú½Ìreligion refers to belief in and reverence for a supernatural power or powers regarded as creator and governor of the universe. ¶Ô³¬×ÔÈ»Á¦Á¿ÓîÖæ´´ÔìÕߺͿØÖÆÕßȨÁ¦µÄÏàÐÅÓë³ç¾´¡£

¸öÈËÖ÷Òåindividualism:¸öÈËÀûÒæÊ¤ÓÚ¼¯ÌåÀûÒæ£¬¼¯ÌåÖ÷Òåcollectivism£º¸öÈËÈÚÈ뼯Ìå¡£ ¶Ô²»È·¶¨ÒòËØµÄ»Ø±Ü̬¶È£ºuncertainty avoidance deals with a society¡¯s tolerance for uncertainty and ambiguity ;it ultimately refers to man¡¯s search for truth.ÊǹØÓÚÒ»¸öÉç»á¶Ô²»È·¶¨ÐÔºÍÄ£ÀâÁ½¿ÉµÄÈÝÈ̶̳ȡ£

ȨÀû¾àÀëpower distance£º×éÖ¯»ò»ú¹¹Àï±ß£¬Ã»ÓÐȨÁ¦µÄ³ÉÔ±¶ÔÓÚȨÁ¦²»¾ùµÈ·ÖÅä½ÓÊÜºÍÆÚÍûµÄ³Ì¶È¡£ Chapter 6

¸Ð¾õsensation£ºis the neurological process by which people become aware of their environmnent .ÈËÃÇÒâʶµ½ÖÜΧ»·¾³µÄÉñ¾­¹ý³Ì¡£

µÍÓï¾³low context£º½»¼Ê¹ý³ÌÖÐËù²úÉúµÄÐÅÏ¢Á¿µÄ´ó²¿·ÖÓÉÏÔÐÔµÄÓïÂë¸ºÔØ£¬Ö»ÓÐÉÙÁ¿µÄÐÅÏ¢Ô̺¬ÔÚÒþÐԵĻ·¾³ºÍÇé¾°ÖС£

¸ßÓï¾³high versus£ºÔÚÈËÃǽ»¼Êʱ£¬Óн϶àµÄÐÅÏ¢Á¿Ô̺¬ÔÚÉç»áÎÄ»¯»·¾³ºÍÇé¾°ÖУ¬Ã÷ÏÔµÄÓïÂë¸ºÔØ½ÏÉÙµÄÐÅÏ¢Á¿¡£ Chapter 7

½¹ÂÇAnxiety occurs because of not knowing what one is expected to do, and focusing on that feeling and not be totally present in the communication transaction.ÔÚл·¾³ÏÂÈËÃDz»ÖªÈçºÎÓ¦¶Ô£¬¹ý¶à¹Ø×¢×Ô¼ºµÄÇéÐ÷£¬²»ÄÜÈ«ÉíÐÄͶÈëµ½½»¼ÊÖС£

¼Ù¶¨Ò»ÖÂÐÔ£º(1) To assume people know how someone else is thinking based on how they see things is called projected cognitive similarity. ´Ó×Ô¼º¿´´ýÊÂÎïµÄ½Ç¶ÈÀ´ÅжϱðÈ˵ÄÏë·¨¡£

(2)Assuming similarity instead of difference refers to the assumption that people are more similar to you than they actually are or that another person's situation is more similar to you own situation than it in fact is.

¶¨ÊÆstereotypes£ºrefers to negative or positive judgment made about individuals based on any observable or believed group membership.Õë¶ÔÄ¿±êȺÌå³ÉÔ±ËùÌØÓеÄÕýÃæ»ò·½ÃæµÄÅжϡ£

Æ«¼ûPrejudice refers to the irrational dislike,suspicion,or hatred of a particular group,race,religion,or sexual orientation.

Æ«¼ûÊÇÖ¸¶ÔÓÚÄ³Ò»ÌØ¶¨ÈºÌ壬ÖÖÀ࣬×ڽ̻òÐÔÈ¡ÏòµÄÎ޶˵ÄÔ÷¶ñºÍ»³ÒÉ¡£

ÖÖ×åÖ÷ÒåÊÇ»ùÓÚÖÖ×åRacism isany policy,practice,belief,or attitude that attributes characteristics or status to individuals based on their race.°ÑÐÔ¸ñÌØµã»òµØÎ»¹éÒòÓÚ¸öÈ˵ÄÈÎÒâÕþ²ß¡¢×ö·¨¡¢ÐÅÑö»ò̬¶È¡£

ÓïÑÔ¾ø¶ÔÂÛ£ºLinguistic determinist is that language structure controls thought and cultural norms.ÓïÑԽṹ¿ØÖÆË¼Î¬ºÍÎÄ»¯¡£

ÓïÑÔÏà¶ÔÂÛ£ºLinguistic relativity holds that culture is controlled by and controls language.ÎÄ»¯ÓÉÓïÑÔÀ´¾ö¶¨£¬Í¬Ê±Ò²¾ö¶¨ÓïÑÔ¡£ Chapter 8

ÑÔÓï½»¼ÊVerbal intercultural communications happens when people from different

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cultural backgrounds communicate with each other by using language.µ±À´×Ô²»Í¬ÎÄ»¯±³¾°µÄÈËÃÇÓÃÓïÑÔ½øÐн»Á÷ʱÑÔÓï½»¼Ê¾Í·¢ÉúÁË¡£

½û¼ÉÓTaboo refers to some words or actions that are avoided by a particular group of people£¬or in certain for religious or social reasons.ÔÚÌØ¶¨ÎÄ»¯ÖгöÓÚ×ڽ̻òÉç»áÔ­Òò±»Ò»Ìض¨ÈºÌåËù±ÜÃâʹÓõÄһЩ´ÊÓï»òÐÐΪ¡£

ίÍñÓEuphemism means the act of substituting a mild,indirect,or vague term for one considered harsh,blunt,or offensive.Ö¸ÓÃκ͵쬼ä½ÓµÄ·½Ê½À´´úÌæÑÏÀ÷µÄ£¬ÉúÓ²µÄ»ò𷸵ÄÑÔÓï¡£ Chapter 10 ·ÇÑÔÓïÐźţº£¨ÏÁÒ壩noverbal communicate refers to intertional use of nonspoken symbol to communicate a specific message .ÔËÓ÷ÇÑÔÓï·ûºÅ´«´ïÌØ¶¨ÐÅÏ¢µÄ½»¼ÊÐÐΪ¡££¨¹ãÒ壩refers to elements of the environment that communicate by virtue of people¡¯s use of them.ÈËÃǽ»¼ÊʱÔËÓõĻ·¾³ÒòËØ¡£

¸±ÓïÑÔ£ºParalanguage refers to the rate ,pitch and volume qualities of the voice,which interrupt or temporarily take the place of speech and affect the meaning of a messageÊÇÓë¿ÚÓï½»¼ÊÓйأ¬Ö¸ËµµÄËÙ¶È£¬Òô¸ß£¬ºÍÖÊÁ¿£¬ÕâÐ©ÒªËØ»á´ò¶Ï»òÁÙʱȡ´úÓïÑÔ²¢Ó°ÏìÐÅÏ¢µÄÓïÒâ±í´ï.

ʱ¼äÐÐΪ£ºChronemics is the study of how people perceive and use time.ÊÇÖ¸Ñо¿ÈËÃÇÈçºÎ¿´´ýºÍʹÓÃʱ¼ä¡£

ʱ¿ÕÐÐΪ£ºproxemics refers to the perception and use of space including territoriality and personal space.Ö¸¶Ô¿Õ¼äµÄÈÏÖªºÍʹÓÃʱ¿Õ½øÐйµÍ¨£¬°üÀ¨µØÅÌÐԺ͸öÈ˿ռ䡣

Ä¿¹âÓThe study of communications sent by the eyes is termed oculesics.Ñо¿Ä¿¹â´«µÝµÄ½»Á÷ÐÅÏ¢¡£

ÆøÎ¶ÐÐΪOlfactics£ºThe study of communication via smell is called Olfactics¶Ôͨ¹ýζµÀ½øÐн»Á÷µÄÑо¿¡£

´¥¾õÐÐΪHaptics:refers to communicating through the use of bodily context .ͨ¹ýÉíÌå½Ó´¥À´½øÐн»Á÷¡£

ÉíÊÆÓïÐÐΪKinesics£ºis the term used for communicating through various types of body movements including facial expressions,gestures,posture and stance ,and other mannerisms that may accompany or replace oral messages.

Ö¸½»¼ÊʱËùʹÓõIJ»Í¬ÀàÐ͵͝×÷£¬°üÀ¨±íÇ飬ÊÖÊÆ£¬×ËÊÆ£¬ºÍÆäËû´úÌæÓïÑÔ´«´ïÐÅÏ¢µÄÐÐΪ¾ÙÖ¹¡£

É«²ÊѧChromatics:refers to the study of color use in affecting people¡¯s mood,emotions,and impression of others.Ö¸Ó°ÏìÄãµÄÇéÐ÷£¬Çé¸ÐºÍ¶ÔËûÈ˵ÄÓ¡ÏóµÄÑÕÉ«µÄÑо¿¡£ Chapter 11

Àñ½ÚEtiquette:refers to manners and behaviors considered acceptable in social and business situation .ÔÚÉç»á»òÉÌÎñÍùÀ´Öб»ÈÏΪ¿É½ÓÊܵÄÐÐΪ¾ÙÖ¹¡£ Chapter 12

Á¼ºÃµÄ½»¼ÊCompetent communication£ºas interaction that is perceived as effective in fulfillingcertain rewarding objectives in a way that is also appropriate to the context in which the interaction occurs.Ö¸µÄÊÇÒÔÒ»ÖÖÊʺϽ»¼Ê·¢Éú³¡¾°µÄ·½Ê½À´Íê³ÉÒ»¶¨µÄÓлر¨µÄÄ¿±êµÄÓÐЧ½»¼Ê¡£

¿çÎÄ»¯ÄÜÁ¦intercultural competence:refers to the ability to understand and adapt to the target culture;in another word,it refers to the sensitivity to cultural diversity,i.e,the ablity to

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behave in an appropriate way and to regulate one¡¯s communication and interaction according to the context.Ö¸Àí½âºÍÊÊӦĿ±êÎÄ»¯µÄÄÜÁ¦£¬Ö¸¶ÔÎÄ»¯¶àÑùÐÔµÄÃô¸ÐÐÔ£¬Ò²¾ÍÊǸù¾Ý¾ßÌåµÄ½»¼Ê»·¾³Ñ¡ÔñÇ¡µ±µÄµÃÌåÐÐΪµ÷Õû½»¼ÊÓë½»ÍùµÄÄÜÁ¦¡£

¿çÎÄ»¯½»¼ÊÄÜÁ¦°üÀ¨£ºinvolves cognition affect and behavior ,which are inseparable in reality.ÈÏÖªÄÜÁ¦£¬Çé¸ÐÄÜÁ¦£¬ÐÐΪÄÜÁ¦£¬ÊÂʵÉÏËûÃÇÊÇÃܲ»¿É·ÖµÄ¡£

ÈÏÖªCognition:The cognitive aspects of intercultural communication competence are the mental capacities of comprehension and ability to understand the meaning of various verbal and nonverbal codes.Ö¸µÄÊÇ˼άµÄÀí½âÁ¦ºÍÀí½â¸÷ÖÖÑÔÓïºÍ·ÇÑÔÓï½»¼ÊµÄÄÜÁ¦¡£

Çé¸ÐFeelings:refers to the emotional or affective states that you experience when communicating with someone from a different culture.µ±ÄãºÍÀ´×ÔÆäËûÎÄ»¯µÄÈ˽øÐн»¼ÊµÄʱºò£¬ÄãËù¾­ÀúµÄÇé¸Ð״̬

Ä¿µÄIntentions:are what guide your choices in a particular intercultural interaction.Ö¸ÒýÄãÈçºÎ½øÐÐÒ»¸öÌØ¶¨µÄ¿çÎÄ»¯½»¼Ê¡£

Ðж¯Action:refer to the actual performance of those behaviors that are regarded as appropriate and effective.Ö¸½»¼ÊµÄÊʵ±¶øÓÐЧµÄÐÐΪ±íÏÖ¡£

ÒÆÇéEmpathy:being able to see and feel things from other people¡¯s points of viewÄܹ»ÒÔËûÈ˵Ĺ۵㿴´ýºÍ¸ÐÊÜÊÂÇé¡£

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